These terms govern your access to Vilca Help courses and materials. By enrolling in any programme, you agree to the conditions below regarding service scope, your obligations, and our liability limits.
Vilca Help provides educational programmes in operational audit, legal compliance, and crisis management for social-oriented B2B organisations. Course content includes structured modules, practical checklists, and reference materials designed to support administrative cost optimisation, document workflow automation, and transparent operational budgeting. We do not provide legal advice, certified audit opinions, or crisis intervention services; our materials are educational and should be adapted to your organisation's specific context with professional guidance where required.
You are responsible for providing accurate information during registration and for maintaining the confidentiality of your account credentials. Course materials are licensed for your personal or organisational use only; redistribution, resale, or commercial reuse of our content without prior written consent is prohibited. You agree to use the programmes in compliance with applicable laws and to refrain from using any material in ways that could mislead third parties about the nature or certification status of your training.
Vilca Help makes reasonable efforts to keep course content accurate and up to date, but we do not guarantee that all materials reflect the latest regulatory changes or industry standards. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the programmes, including decisions made based on course content. Our total liability for any claim related to your enrolment is limited to the fees you paid for the specific programme giving rise to the claim.
We may suspend or terminate your access to the programmes if you breach these terms, particularly in cases of unauthorised distribution or misuse of materials. We reserve the right to update course content, schedules, or these terms periodically; significant changes will be communicated through the contact details you provided. Continued use of the programmes after changes take effect constitutes acceptance of the revised terms.
For questions about these terms or any legal matter related to your use of Vilca Help services, contact us at info@vilcahelp.com or by phone at 172166800. We aim to respond to formal inquiries within ten business days.