Vilca Help processes personal data strictly for course registration, service delivery, and legal compliance obligations. We do not sell data, run misleading campaigns, or make unverified claims about outcomes.
When you register for a course or contact us, we collect your name, email address, phone number, and the content of your message. We also process technical data such as browser type, device information, and pages visited to maintain site security and improve our services.
Your data is used to manage course enrolment, send administrative notifications about schedules and materials, respond to enquiries, and meet legal obligations under Georgian and EU data protection frameworks. We do not use your information for automated decision-making or profiling.
Our site uses essential cookies to remember your preferences and analytics tools to understand aggregate usage patterns. You can disable cookies in your browser settings, though some features may become unavailable. Analytics data is anonymised where possible.
We share data only with service providers essential to our operations: hosting infrastructure, email delivery, form processing, and analytics platforms. Each processor is bound by a data processing agreement and may not use your data for their own purposes.
You may request access to, correction of, or deletion of your personal data at any time. You also have the right to data portability, to withdraw consent for marketing communications, and to lodge a complaint with a supervisory authority. Requests are processed within 30 days.
For any privacy-related question or request, contact us at info@vilcahelp.com or call 172166800. Our office is located at სამეგრელო-ზემო სვანეთის რაიონი, ქალაქი მარნეული, რუსთაველის გამზირი #16, 0286. We respond to all verified requests promptly.